5566 Terms & Conditions — Complete Usage Policy in Bengali

01Registration & Eligibility Requirements

To open an account at 5566, you must be at least 18 years of age. If you are unable to verify your age, your account may be suspended at any time and your balance may be withheld. 5566 is strongly committed to protecting minors from gaming.

Each person may register only one account. If multiple accounts are found under the same person, all accounts will be closed and any remaining balance may be forfeited. If multiple members of the same household wish to use separate accounts, each person must complete individual identity verification.

You must provide accurate information at registration — your name, mobile number, and date of birth must all be correct. Registering with incorrect details can cause verification issues and may result in withdrawal holds.

5566 reserves the right to refuse registration to anyone — particularly where a previous account has a record of rule violations.

02Account Security & Identity Verification (KYC)

Your account password and login credentials are strictly personal. You may not allow anyone else to access your account. Selling, transferring, or sharing your account is strictly prohibited.

As part of its KYC (Know Your Customer) process, 5566 may request a National ID (NID), passport, or birth registration certificate. KYC verification may be mandatory before withdrawals or for transactions above a certain amount.

If you forget your password or suspect unauthorised access to your account, contact us immediately via live chat. 5566 will act as quickly as possible to help secure your account.

03Deposit Rules & Limits

The minimum deposit at 5566 is ৳500. Deposits can be made via bKash, Nagad, Rocket, Upay, bank transfer, or debit card. Mobile banking deposits are typically credited to your wallet within 1–3 minutes.

Always use the correct reference number and mobile number when making a deposit. Payments sent with incorrect details may not be credited automatically — in that case, send a screenshot of your payment to support for verification.

Payments from third-party accounts are not accepted. Deposits made from someone else's bKash or Nagad may be rejected and returned.

04Withdrawal Rules & Process

The minimum withdrawal amount is ৳200. Withdrawals can only be made via the same method used for the deposit — if you deposited via bKash, you must withdraw to bKash; if via Nagad, then to Nagad. This policy helps prevent money laundering.

Withdrawal requests are typically processed within 3–15 minutes. However, if KYC verification is incomplete or suspicious activity is detected, the withdrawal may be held for review — this can take up to 24 hours.

5566 may request additional documentation to verify any withdrawal. This is part of our security process — cooperating helps speed things up.

05Bonus & Promotion Terms

Each bonus and promotion at 5566 comes with its own terms. Welcome bonuses, cashback, and reload bonuses each have specific wagering requirements, validity periods, and eligibility conditions.

• Each bonus can be claimed only once per account.
• The required wagering must be completed before placing bets using bonus funds.
• Bonuses are generally valid for 7 days — if the wagering requirement is not met within this period, the bonus will be forfeited.
• A maximum withdrawal limit from bonus winnings may apply — this is clearly stated on the bonus page.
• When multiple bonuses are active simultaneously, the older bonus is generally used first.
• If promotion terms are violated, the bonus and any associated winnings may be forfeited.

If you have any questions about claiming a bonus, check the bonus page or ask via Live Chat — there are no hidden terms, everything is transparent.

06Betting Rules

5566 applies separate rules for Sports Betting and casino games, but certain general rules apply across all categories:

• Once a bet is confirmed, it cannot be cancelled — this is especially important to keep in mind for live betting.
• If a technical error affects the outcome of any bet, 5566's decision is final.
• If a sports event is cancelled or postponed, the bet is voided and your stake is refunded.
• In the event of incorrect odds being displayed, 5566 reserves the right to correct them to the accurate odds.
• Minimum bet amounts may vary depending on the game and betting market.

07Prohibited Activities

Any of the following actions will result in immediate account closure and possible balance forfeiture:

• Creating multiple accounts or using another person's account.
• Coordinated betting or account sharing with the intent to circumvent bonus terms.
• Using stolen or unauthorised payment methods.
• Placing bets using computer programs, bots, or automated tools.
• Intentionally exploiting any technical vulnerability on the platform.
• Operating an account under a false identity.

If such activity is suspected, 5566 may place the account under investigation without prior notice.

08Account Closure & Suspension Rules

You can request an account closure or temporary break at any time by contacting us via Live Chat or email — it will take effect within 24 hours. You may withdraw your balance before closure, provided your KYC verification is complete.

5566 reserves the right to suspend or permanently close any account at its discretion — particularly in cases of rule violations, fraud, or suspicious activity. Any valid remaining balance will be refunded.

Once self-exclusion is activated, the account cannot be reactivated before the set period ends — this is part of responsible gaming and the decision is irreversible.

09Responsible Gaming Policy

5566 takes Responsible Gaming seriously. The platform has tools permanently in place to help users stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Account break for any duration from 7 days up to 6 months.
• Cooling-Off Period: Temporary logout for 24–72 hours.
• Loss Limit: Set a limit on the maximum amount you can lose within a given time period.

If you feel you may have a gambling problem, reach out via live chat — the 5566 support team will assist you without judgement. For more information, visit Responsible Gaming page.

10Legal Liability & Dispute Resolution

5566 strives to keep its platform running without interruption, but is not liable for temporary disruptions caused by technical faults, maintenance, or third-party issues.

For any dispute regarding a bet or payment, contact us first via live chat or email. The 5566 support team will work to resolve your complaint within 48 hours. Attaching relevant screenshots or information speeds up the process significantly.

In the event of a dispute regarding gaming outcomes, 5566's server logs will be considered the authoritative record. The matter may also be referred to a third-party auditor or the relevant licensing authority for resolution.

11Right to Amend Policy

5566 reserves the right to update these Terms & Conditions, in part or in full, at any time. The updated date will be published on this page before changes take effect, and an SMS notification may be sent to your registered mobile number for significant updates.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms. It's a good habit to review this page from time to time.

For queries, contact: support@5566-jit.com